Thank you for shopping with OQQ!
We work hard to ensure your order arrives quickly and safely.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
During peak seasons or promotions, processing may take slightly longer.
Shipping Time
Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days
(Delivery times may vary depending on destination and customs clearance.)
Shipping Areas
We deliver to most countries worldwide, including the United States, Canada, Europe, Australia, and parts of Asia.
If your country is not listed at checkout, please contact us for assistance.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package in real time.
Customs & Import Duties
International shipments may be subject to customs duties or import taxes, which are the responsibility of the customer.
We are not responsible for delays caused by customs processes.
Lost or Delayed Packages
If your package is lost or delayed beyond the estimated delivery window, please contact our support team.
We’ll do our best to help locate and resolve the issue promptly.